Support Solutions:

Your core competency, not IT, is the foundation of your business.  TTSolutions offers technology support programs uniquely customizable to your business so you can free yourself from the entanglements of an IT operation.

You may choose to work with us on a project by project basis or create an IT support plan with a monthly budget.  Alternatively you may choose us to provide only help desk support to supplement your IT staff.  In any case, you will find our support services flexible to meet your changing business needs.

If you operate a business with multiple sites, you can strengthen your support capabilities by leveraging our network of technicians nationwide. They are available for dispatch - often on the same day you reqest our support - for desktop, network, server, printer or other asset trouble resolution anywhere in the Continental US and Puerto Rico. You can rest at ease with our Cisco Certified and Microsoft Certified technicians at the helm.

Use our advanced support solutions to strengthen your capabilities:
  • Managed services program - fully outsource your support needs, or supplement your in-house staff.
  • Proactive monitoring and trouble resolution of your IT assets
  • 24x7 Technical support
  • Nationwide onsite support with field service engineers

  • You also have the choice to deploy Altus®.  Altus is a highly customizable and scalable technical support program designed uniquely for your business.  You can begin reducing support resolution times and increase user satisfaction immediately by choosing Altus.

    Altus is a full service partnership between your business and TTSolutions.  We have developed a full lifecycle system to adopt best practices in your infrastructure and deliver measurable support solutions to achieve highest returns on your investment.  Contact us today to learn more.

    Altus® Methodology:

    Altus support philosophy is founded on a deep partnership by identifying your business objectives and executing a rigorous long term plan to meet your strategic IT needs.  You will find Altus the best value amongst our service programs.  Unshackle yourself from the burdens of an incomplete IT solution.  Altus means you can focus on growing your business today.

    We achive your IT objectives through:

    Process Analysis

    Strategy Overview

    Systems Audit/ review

    Best practices assessment / review

    Compliance review

    Best practices deployment - process / infrastructure

    Metrics design / Feedback

    IT Policy documentation / deployment

    Fully managed support services

    Contact us for more info...