Support Solutions

IT services to elevate your work.

Your ‘behind the scenes’ people

Your core competency, not IT, is the foundation of your business. TTSolutions offers technology support programs uniquely customizable to your business so you can free yourself from the entanglements of an IT operation.

You will find that working with TTSolutions is a little different than your average IT provider. We are a partner in your business, not just a vendor – understanding how your business operates and your strategic direction, is as important as the Software and Hardware on premise. You will find us taking a keen interest in what you do, how you do it and all the variables that make your business function every day. Everything we design and propose for you will be based on your business needs. We like being those behind the scenes people that make all your technology work seamlessly for you, and help you grow your business. We are ADEPT™ at what we do, and we follow our ADEPT™ promise in every customer interaction. Our goal is your success, and we work relentlessly towards that goal.

You may choose to work with us on a project by project basis or create an IT support plan with a fixed cost monthly budget. Alternatively, you may choose us to provide only help desk support to supplement your IT staff. In any case, you will find our support services flexible to meet your changing business needs.

If you operate a business with multiple sites, you can strengthen your support capabilities by leveraging our network of technicians nationwide. They are available for dispatch – often on the same day you request our support – for desktop, network, server, printer or other asset trouble resolution anywhere in the Continental US. You can rest at ease with our Cisco Certified and Microsoft Certified technicians at the helm.

Use our advanced IT support solutions to strengthen your capabilities:

Managed services program – fully outsource your support needs, or supplement your in-house staff.
Proactive monitoring and trouble resolution of your IT assets
Network support, Server support, Desktop and end user support
24×7 Technical support
Nationwide onsite support reach – with field service engineers

Service options to meet every kind of need

Small and Mid-sized organization to Multisite or Nationwide organization. We have a plan for you!

Capital Projects

Work with us on a per project basis

Short-term engagement

Supplement your in-house capabilities

Leverage our expertise

Professional delivery and warranty on work performed

Always an email or phone call away for any issues or for support

Consultative Support Plan

Get ongoing IT support

Review and Resolve issues as needed

Monthly service with annual engagement

Dedicated techs and preferential support

Comprehensive Support Plan

Fully outsourced Managed Services plan

24/7 support available

Proactive monitoring

Planning for redundancy and security

Long-term engagement with strategic planning

Full deployment of ALTUS™

Nationwide Onsite Support

Field engineers for onsite support

Same day dispatch when needed

Call us to supplement your staff

Call us for special projects

Why work with us?

True partnership model – your success is ours

Solutions designed with your needs in mind

Options for single-engagement or long-term engagement

Allows you to get back to your core competency

Easy to work with – Professional and Personable

Allows you to Scale up without staffing needs

Highly Customized to fit your unique needs

Ready to make the switch to a partnership centered around your business?Ready to make the switch to a partnership centered around your business?